Here are just a few of our lovely testimonials to read from customers who wanted to leave feedback of their experience, either through our Contact Us page or on our Stourbridge Automotive Ltd Facebook page, dating back to when Stourbridge Automotive Ltd moved to Unit 6, Gainsborough Trading Estate, Stourbridge.
We always welcome all types of feedback, as it helps us to improve and review the service we offer. Please feel free to send us your thoughts about your experience with our company.
Responses from lovely customers after winning Large – Independent Garage of the Year award 2023
- “Well done, Thoroughly deserved.” J Cain
- “Congratulations everybody!!! So very much deserved.” A Dark
“This was my first time using Stourbridge Automotive. I had got other quotes and I was told I would need front and back discs and pads replacing by all other garages. Stourbridge Automotive quoted me front and back discs and pads but said they would take a look first and then confirm if both needed doing. They were the only garage who said I definitely needed front ones but only pads on the back. I also knew this, because a retired family mechanic had told me so. Sneaky I know, but that shows honesty and because times are hard right now, any savings are welcomed and I appreciate Stourbridge Automotive for not charging me for something that wasn’t needed at this time. Honesty is always the best policy and they nailed it. I will definitely return in the future.”
N. Jones (August 2023)
“Have had our Mercedes SLK serviced and MOTed by Stourbridge Automotive for the last 3 years . Have to say excellent service, reasonable pricing and they have MOTed our car same day when we found out it was due two months ago. 5 star, can’t be faulted!”
J. Banner (April 2023)
“So I came across these guys as they are authorised AC schnitzer dealers I used these guys to have some ACS springs fitted to my BMW I have to commend them on their service they were absolutely fantastic If your looking to get any cosmetics done to your BMW then this is the place to they even fitted a splitter for me which was broken”
S. Patel (February 2023)
“Excellent garage, they have serviced my Mercedes Vehicles for over ten years. Cheaper than the main dealers, but still providing the same standards and quality”
P. Hadley (28th September 2022)
“Thank you for fitting the short shifter kit today, I noticed the difference straight away when I drove the car so really pleased with the outcome.”
Mr Cox (April 2021)
Brilliant service. Excellent staff and so much money saved would recommend to anyone with a BMW or Mercedes.
Carla Lloyd (July 2020)
The team are back and supporting protective actions for the team and customers. Great to get the car serviced and always with a smile, explanation and support. Thank you
C.Lawton (June 2020)
Good morning, just a short email to advise you that I have sold my CLS.
I have decided not to go for another Merc.
However my daughter and boyfriend still have Mercs that you service for them .
I would like to thank you, Neil and the team for providing me with excellent first class service over the years and I have no problems continuing the recommendation of Stourbridge Automotive as I have done for years.
When I look back over the years you have serviced quite a selection of cars for me and my family, CLK, CLS, Mini, Z4, TT, A class, C class
Ricky Hunt, Director (July 2018)
The team at Stourbridge Automotive can be relied on to deliver on what they say, my last three Mercs have been looked after by them with 1st class results.
Rob Parkes 5 star Facebook Review (9 November 2017)