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vehicle breakdown

Knowing what to do in the event of a vehicle breakdown

Breaking down in a vehicle can be daunting, especially if it is your first time or if you find yourself in a remote or congested area. Staying calm and knowing what to do can help to keep you and your passengers safe, whilst you get assistance.

Before discussing what to do in a breakdown, it is worth re-iterating the importance of registering for break-down cover. For just a small monthly fee, breakdown cover ensures that should the situation arise, the breakdown company can either repair your vehicle or transport you safely to a garage or your home.  There are a number of well-known breakdown recovery companies operating across the UK and so it is worth getting a price comparison to see which company suits you best.

Steps to follow if your car breaks down

  1. If your vehicle suddenly shows signs of breaking down, the most important thing to do is to switch your hazard lights on, so that you may inform other drivers around you that you are in difficulty.
  2. Pull the vehicle over to the left side of the road or onto the hard shoulder if driving on the motorway and out of the way of other moving traffic as much as possible.
  3. Turn your engine off but leave your hazard lights flashing, again to indicate your situation to other drivers.
  4. Get out of the vehicle with passengers and stand in a safe place away from the car, the grass verge or on the bankside of the motorway, but most importantly out of the way of any direct danger. Leave pets inside the car.
  5. Without putting yourself in any danger, ascertain where you are. What is the name of the road? Are you on a junction? Is there a landmark? This information will be used to find your location.
  6. Know your vehicle registration number and the make/model.
  7. Telephone the vehicle breakdown recovery company who you are registered with (if registered), so that they can book an engineer to come and help you. If you are in a dangerous position, then contact the police to inform them of your circumstances.
  8. If you are on the motorway and don’t have a phone with you, there are telephone points along the side of the motorway, follow the arrows in the direction of the posts. These telephones are free and will connect you directly to the police.
  9. If you have broken down on the motorway then DO NOT attempt to repair your vehicle, wait for the vehicle breakdown service to attend.
  10. If you are on a side road, DO NOT attempt to open the bonnet for some time, until the engine has cooled.

To prevent the eventuality of a break down occurring, here at Stourbrige Automotive we recommend having your Audi, BMW, MINI, Mercedes, Jaguar, Land Rover & Range Rover vehicle regularly serviced to ensure that it operates as safely and reliably as possible. Our vehicle servicing schedules include the checking of vehicle diagnostics and engine faults, brake and suspension repairs, clutch and flywheel repairs which could minimise the risk of breakdown.

To find out more about having your Audi, BMW, MINI, Mercedes, Jaguar, Land Rover & Range Rover  vehicle serviced, please contact our vehicle servicing team or see our website for more details.