Careers

Customer service Advisor – Full time

Job Description:

We are looking for a full time Service Advisor to assist with the running of this award winning garage business.

This is a varied role within the Automotive Industry, working alongside the front of house team , to assist with all level’s of service advisor and customer service work passing through a busy forward focused business.

The varied role within the Automotive Industry which will include:

• Customer service dealing with customers by telephone, email, text and face – face visits.
• Processing work using a company garage management system
• Parts ordering, allocating parts to jobs and processing returns
• Data entry and CRM
• Using AI integrations
• Customer follow calls
• Overseeing elements of the current garage management system (all training provided)
• Working hours –  5 days a week – full time (8:15am – 5:45pm)

Pay: £28,000.00-£31,000.00 per year depending on experience

We will provide:

• Training and development opportunities
• Company pension
• Staff discounts on servicing and repairs
• Company events
• Staff uniform
• Staff referral incentive
• Free on-site parking

The benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking
• No working weekends
• Long Christmas closure for family time

Please email your CV to enquiries@stourbridgeautomotive.co.uk